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Improving Patient Cycle Time

Hang around any medical practice and you’ll hear a lot of industry specific lingo. One frequently used term is Cycle Time. No, the practice isn’t planning a long bicycle ride, they’re referring to the...

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Your Health, Your Business

The word “patient” is a complicated one. It is a name given to people who are in need of help and therefore it creates a sort of passive role for the person given that title. As a result, patients...

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Top 5 Hidden PCMH Benefits

Lots of practices are either currently involved in or thinking about earning recognition as a Patient-Centered Medical Home (PCMH). It's not necessarily an easy process to go through, but yet according...

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Be Your Own Chief Wellness Officer

Have you ever felt powerless in your healthcare experience? Sitting in a light blue, open-backed robe in a doctor’s office may seem like the most empowering spot to be, however, you do have an...

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PCMH Recognition: Maintaining Momentum

Keeping the flame burning throughout the PCMH Recognition process can be a daunting task. This post shares some favorite tips from my work with practices on their Patient-Centered Medical Home journey.

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Is My Doctor’s Office Harassing Me?

Some patients may feel harassed when their primary care practice begins a new approach of reaching out to patients with important prevention screenings, and health management reminders. But it can be...

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Practice Transformation

Nature is a metaphor for inspiration in many venues including Practice Transformation. This article provides inspiration and tips for practices going through the Patient-Centered Medical Home...

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Decoding Your Medical Bill

Who's to blame for America's rising health care costs? Some would like to blame patients' unhealthy living choices. However, this graphic developed by the Medical Billing and Coding Certification team...

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Healing Medicine

I watched a recent TED talk by Dr. Gawande and was surprised to see how closely his recommendations correlated with the concepts of the Patient Centered Medical Home.

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Facilitating Your Way to PCMH

There are many ways to get your practice or group of practices to Patient-Centered Medical Home, but recent evidence shows that Facilitating Your Way to PCMH may be the best. I like to compare PCMH...

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